Pro cross-functional business teams
- no handovers
- faster learning about business
- more innovation
- shorter development cycles
- broaden perspectives through diversity of experiences, expertise and knowledge
- greater sense of purpuse by working on the full (or at least greater part) of the value chain
Pro specialist teams (aka silos)
- get work done more efficiently when it can be described precisely and handovers are cheap
- learning from specialists in same field
- higher consistency of outcomes within silos
- easier agreement with people that speak the same lingo
How to remedy the short-comings of cross-functional feature teams
- use communities of practice (CoP) for knowledge sharing amongst specialists
- express yourself in the lingo of the addressed person when talking to a specialist in another field
- get to a novice level of understanding in the specialist fields of your team mates (“become” T-shaped)
Photo by Robert Zunikoff
[…] cross-functional: all the skills within the team to create the product […]